Privacy Policy — How 1bd345 Collects, Uses, and Safeguards Your Personal Data

1bd345 collects personal data in order to create and maintain your player account, process financial transactions, verify your identity, and deliver a personalised gaming experience. We collect only the information that is necessary for these specific purposes. The categories of personal data we collect are set out below.

Registration and Identity Data

When you open a 1bd345 account, we collect your full legal name, date of birth, residential address (including city and district within Bangladesh — for example, Dhaka, Chittagong, Sylhet, or Khulna), email address, and mobile phone number. This information is required to create your account and to confirm that you are at least 18 years of age.

Identity Verification (KYC) Data

Before processing your first withdrawal, 1bd345 is required to verify your identity and age. As part of this Know Your Customer (KYC) process, we may collect a scanned copy or photograph of your National Identity Card, passport, or driving licence, as well as a document confirming your residential address (such as a utility bill or bank statement issued within the preceding three months). KYC documents are handled with the highest level of confidentiality and are not shared with any third party other than our verified identity verification service provider.

Financial Data

To process deposits and withdrawals, 1bd345 collects transaction records associated with your preferred payment method. For bKash, Nagad, Rocket, and Upay mobile wallet transactions, we record the mobile number used and the transaction reference number. For bank transfers — via institutions such as BRAC Bank, City Bank, Dutch-Bangla Bank, Islami Bank, or Sonali Bank — we record the account name, bank name, and transaction reference. For Visa and Mastercard payments, we record only the card type, last four digits, and expiry date. Full card numbers and CVV codes are never stored on 1bd345 systems.

Technical and Usage Data

When you visit the 1bd345 website, our systems automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, pages visited, time and duration of visits, and referring URL. This data is collected primarily for security monitoring, fraud detection, and platform performance optimisation purposes.

Communications Data

If you contact the 1bd345 support team by email, we retain a record of that correspondence, including the content of messages sent and received, for a period of up to five years. This enables us to maintain a consistent service record and to resolve any disputes that may arise in connection with your account.

1bd345 uses the personal data we collect for specific, clearly defined purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The principal purposes for which 1bd345 processes your personal data are as follows.

Account Management and Service Delivery

Your registration data is used to create, maintain, and manage your 1bd345 player account. This includes enabling you to log in, processing your deposits and withdrawals, tracking your gaming activity and wagering history, applying bonuses and promotions, and providing customer support. Without this processing, we would be unable to deliver the core services that make up the 1bd345 platform.

Identity Verification and Fraud Prevention

KYC and financial data are used to confirm your identity, verify that you are of legal gambling age (18 or over), and to detect and prevent fraudulent activity, money laundering, and other financial crimes. 1bd345 takes its anti-money laundering (AML) obligations seriously, and the processing of identity data for this purpose is a legal and operational necessity.

Platform Improvement and Analytics

Technical and usage data collected automatically during your visits to 1bd345 is analysed in aggregate to improve the performance, stability, and user experience of the platform. This includes identifying pages with high exit rates, measuring load times, and understanding which games or sections of the site attract the most engagement from players across Bangladesh.

Marketing and Promotional Communications

If you have opted in to receiving promotional communications from 1bd345, we may use your email address or mobile number to send you information about bonuses, seasonal promotions (for example, those tied to the BPL, IPL, Eid, or Pohela Boishakh), and new features. You may withdraw your marketing consent at any time by contacting us at [email protected]. Withdrawal of marketing consent does not affect your ability to use the 1bd345 platform.

Legal and Regulatory Compliance

Certain data processing is required in order for 1bd345 to meet its legal and regulatory obligations. This includes maintaining transaction records for audit purposes, retaining KYC documentation as required by applicable financial regulations, and cooperating with lawful requests from competent public authorities where such cooperation is required.

1bd345 does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own marketing or commercial purposes. However, in order to operate the platform effectively and to comply with our legal obligations, we do share certain data with a limited set of trusted service providers and, where legally required, with relevant authorities.

Payment Processing Partners

To process your deposits and withdrawals, 1bd345 shares the minimum necessary financial information with our payment processing partners. This includes mobile wallet operators (bKash, Nagad, Rocket, Upay), card networks (Visa and Mastercard), and Bangladeshi banking institutions. These partners receive only the data required to complete the specific transaction and are bound by their own data protection and financial security obligations.

Game Software Providers

The games available on 1bd345 are provided by third-party software studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. To facilitate your access to these games and to maintain accurate game-round records, a session identifier and pseudonymous player reference may be shared with the relevant game provider for the duration of your gaming session. These providers do not receive your full name, payment details, or KYC documents.

Identity Verification Services

For KYC purposes, 1bd345 uses a third-party identity verification service provider. This provider receives copies of KYC documents solely for the purpose of verifying their authenticity and confirming your identity and age. The provider is contractually prohibited from using your documents for any other purpose.

Legal Authorities

1bd345 may disclose personal data to competent public authorities — including law enforcement agencies, financial intelligence units, or courts — where we are legally required to do so, or where disclosure is necessary to protect the safety of our players or to prevent and investigate fraud or other criminal activity.

1bd345 uses cookies and similar tracking technologies to ensure the platform functions correctly, to keep you logged in during your session, and to gather anonymised analytics that help us understand how players interact with the site. This section explains what types of cookies we use and how you can control them.

Essential Cookies

Essential cookies are required for the 1bd345 website to function. They manage your login session, maintain your account authentication state between pages, preserve your in-game state during a live session, and protect the platform against cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without preventing normal use of the platform.

Analytics Cookies

We use first-party analytics cookies to collect aggregated, anonymised data about how visitors use the 1bd345 website — for example, which pages are visited most frequently, how long sessions last, and which device types are most common among our Bangladesh-based player base. This data is used internally to improve the platform and is not shared with third-party advertising networks.

Preference Cookies

Preference cookies remember choices you have made during previous visits — for example, your preferred language setting or any display preferences you have configured within your 1bd345 account dashboard. These cookies improve your experience by eliminating the need to reconfigure settings on each visit.

Managing Your Cookie Preferences

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or to be notified when a cookie is set. Please note that disabling analytics or preference cookies will not affect your ability to use the core features of 1bd345, but may result in a less personalised experience. Instructions for managing cookies vary by browser; consult your browser's help documentation for guidance specific to your browser version and operating system.

1bd345 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory requirements, and to resolve any disputes or enforce our agreements. When data is no longer required for these purposes, it is securely deleted or anonymised in accordance with the schedule set out below.

• Account and identity data: Retained for the lifetime of your active 1bd345 account and for a period of five years following permanent account closure, in accordance with standard financial record-keeping obligations.
• KYC documents: Retained for five years from the date of submission, or for a longer period if required by a specific legal obligation or ongoing investigation.
• Financial transaction records: Retained for a minimum of five years to meet anti-money laundering (AML) regulatory requirements and to enable audit by competent authorities if required.
• Support correspondence: Retained for up to five years from the date of the most recent communication in a thread, to enable resolution of historical disputes.
• Technical and analytics data: Aggregated analytics data is retained indefinitely in anonymised form. Raw session logs (including IP address records) are retained for a maximum of 24 months before deletion.
• Marketing preferences: Records of your marketing consent or opt-out are retained for the lifetime of your account and for five years following closure, to demonstrate compliance with consent obligations.

Players who request account closure will have their active data frozen from the date of closure. Residual data retained for legal compliance purposes will be inaccessible for any operational purpose during the retention period and will be securely deleted upon expiry of the applicable retention window.

1bd345 employs a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. While no online platform can guarantee absolute security, the measures implemented by 1bd345 reflect industry best practice for online gambling and financial services platforms operating in the Bangladesh market and internationally.

Encryption

All data transmitted between your device and the 1bd345 platform is encrypted using 256-bit SSL/TLS protocols. Data stored on 1bd345 servers — including account credentials, KYC documents, and financial records — is encrypted at rest using AES-256 encryption. Passwords are stored using one-way cryptographic hashing algorithms and are never stored or transmitted in plain text.

Access Controls

Access to player personal data within 1bd345's internal systems is restricted on a strict need-to-know basis. Staff members are granted access only to the specific data required to perform their designated role. All internal access to sensitive player data is logged and subject to periodic security audit. Staff with access to personal data undergo regular data security training.

Fraud and Intrusion Detection

The 1bd345 platform operates continuous automated monitoring systems that detect unusual account activity, suspicious login attempts, and potential security intrusions in real time. Where a potential breach or compromise of a player account is detected, the account may be temporarily suspended pending investigation, and the account holder will be notified by email as promptly as possible.

Incident Response

In the event of a data security incident that is likely to result in a risk to the rights or freedoms of affected players, 1bd345 will notify affected players by email within 72 hours of becoming aware of the incident. The notification will describe the nature of the incident, the categories of data affected, and the steps 1bd345 is taking in response.

As a player at 1bd345, you have a set of rights with respect to the personal data we hold about you. These rights apply regardless of whether your account is active, suspended, or closed. To exercise any of the rights described in this section, please contact us at [email protected] with the subject line "Privacy Rights Request". We will respond to all valid requests within 30 calendar days of receipt.

Right of Access

You have the right to request a copy of the personal data that 1bd345 holds about you. Upon a verified access request, we will provide you with a summary of the categories of data held, the purposes for which it is processed, and, where technically feasible, a copy of the underlying data in a portable format.

Right to Correction

If any personal data held by 1bd345 is inaccurate, incomplete, or out of date, you have the right to request that we correct it. You may also update certain account details (such as your email address or phone number) directly through your 1bd345 account dashboard. For changes to core identity data (such as your registered name or date of birth), identity re-verification may be required before the correction is applied.

Right to Deletion

You may request the deletion of your personal data from 1bd345 systems. Please be aware that this right is not absolute — we are required by law to retain certain categories of data (including financial transaction records and KYC documents) for defined minimum periods, as described in Section 5 above. Data that is subject to a legal retention obligation cannot be deleted until the applicable retention period has expired.

Right to Restrict Processing

In certain circumstances — for example, where you have contested the accuracy of your data or where you believe our processing is unlawful — you may request that we restrict the processing of your data while the matter is under review. During a restriction period, we will continue to store your data but will not use it for any operational purpose other than storage.

Right to Withdraw Marketing Consent

If you have previously consented to receiving marketing communications from 1bd345, you may withdraw that consent at any time by contacting [email protected] or by using the unsubscribe link included in any marketing email sent by 1bd345. Withdrawal of marketing consent will not affect the lawfulness of any processing carried out prior to withdrawal, and will not prevent 1bd345 from sending you important service-related communications (such as account security alerts or policy updates).

1bd345 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, applicable laws, or regulatory requirements. When material changes are made to this Policy, we will notify registered players by email to the address held on their account at least 14 days before the changes take effect.

The "Effective" date displayed at the top of this page is updated each time a new version of the Privacy Policy is published. Players are encouraged to review this page periodically to remain informed about how their data is being handled. Your continued use of the 1bd345 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

If you have any questions about this Privacy Policy, about our data practices, or about any update to this document, please do not hesitate to contact the 1bd345 support team. Our privacy support contact is [email protected] and our team is available 24 hours a day, 7 days a week on Bangladesh Standard Time (BST, UTC+6). For further context on how your data rights connect to responsible gaming tools available at 1bd345, please also review our Responsible Gaming page and our Terms & Conditions.